Contact by email
Email is our only contact channel. It keeps a written record of every point and every deadline.
Replying to a letter from us
If we have written to you on a client's behalf, reply by email quoting our reference and yours, and address each point we raised within the period stated in our letter. Our information for organisations we write to explains how we work and where court papers must go.
Email a replyAny other enquiry
We act mainly for the businesses and individuals we are associated with, and take on other matters only occasionally. If you write to us about something else, a short summary and the key dates are enough to start with.
Email an enquiryIf you send us documents
- A copy or photo of every page of the letter or notice concerned
- Our reference, if we have given you one
- The dates that matter, including any deadline
Please do not send
- Details of anything you may be investigated for by the police
- Bank card numbers or passwords
- Health information, unless you want us to rely on it and say so
- Court papers. We do not accept service of court documents, and anyone who receives court papers must respond to the court themselves within its time limits.
Our status
Appeal Specialists is an independent consultancy, not a law firm. We are not solicitors or barristers and we are not regulated by the Solicitors Regulation Authority or any other legal regulator, so you cannot complain about us to the Legal Ombudsman.
We provide non-reserved legal services only. We do not conduct litigation, file or serve court documents, or accept service of court documents for you. Where the law allows, we can speak for you at a small-claims hearing or a tribunal, but only with your agreement and, at small-claims hearings, only if you attend.
What you tell us is not protected by legal professional privilege. We never hold your money. We work on matters in England and Wales only. We do not guarantee any outcome.